FAQ

Frequently Asked Questions (FAQ)

Orders & Shipping

How long does it take to process my order?

Orders are typically processed within 1-3 business days. Once your order ships, you will receive a tracking number by email.

How long does shipping take?

Standard shipping generally takes 3-7 business days after your order has been processed. Delivery times may vary based on location and carrier.

Do you offer in-store pickup?

Yes! we offer Order Online & Pick Up In Store. Simply select the pickup option at checkout, and we'll notify you when your order is ready.

How can I track my order?

Once your order ships, you will receive an email with tracking information. Please allow up to 24 hours for tracking updates to appear.

Returns & Exchanges

Do you accept returns?

No. Mendoza's Western Wear does not accept returns or offer refunds on non-defective merchandise.

Do you offer exchanges?

Yes! We offer exchanges within 30 days of delivery. Items must be unworn, unwashed, in original condition, and have all tags attached.

What if my item arrives damaged or defective?

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and photos of the item. We will work to resolve the issue.

Products & Inventory

Will sold-out items be restocked?

Some items may be restocked, while others are limited availability. Follow us on social media or sign up for updates to stay informed about new arrivals & restocks.

Contact Us

How can I contact Mendoza's Western Wear?

If you have any questions, we're happy to help.

Email: mendozaswesternwear@gmail.com

Phone: (971)240-0829

We appreciate your business and thank you for shopping with Mendoza's Western Wear!