Return policy

Mendoza's Western Wear 

Return & Exchange Policy

At Mendoza's Western Wear, customer satisfaction is important to us. Please review our policy below before making a purchase.

Exchanges Only

We do not accept returns or offer refunds. We gladly offer exchanges within 30 days of delivery for eligible items.

Exchange Requirements

To qualify for an exchange, items must:

-Be unworn, unwashed, and in original condition 

-Have all original tags attached 

-Be free of stains, odors, pet hair, or damage

-Include proof of purchase or order number

Defective or Damaged Items

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. Include your order number and photos of the item. Upon review, we will provide replacement, exchange, or refund if applicable. 

Non-Exchangeable Items 

The following are final sale and cannot be exchanged:

-Clearance or sale items marked "Final Sale"

-Customized or personalized products

-Jewelry, perfumes, or accessories

Shipping Costs

Customers are responsible for shipping costs associated with exchanges unless the item was received damaged, defective, or incorrect.

Contact Us

To request an exchange, please contact us at:

Email: mendozaswesternwear@gmail.com

Please Include:

-Order number

-Item(s) you wish to exchange

-Requested size or item

-Reason for the exchange

By placing an order with Mendoza's Western Wear, you acknowledge and agree to this Exchange Policy.